Shipping and Freshness Policy

🧊 Shipping Schedule – Perishable Items

To ensure the freshness and safety of our products, we currently ship only on Monday, Tuesday, and Wednesday.

  • Orders are shipped the morning after they are placed, but only if they fall within our Monday–Wednesday shipping window.

  • Orders placed after 12 PM (Central Time) on Wednesday will ship the following Monday.

  • This schedule helps avoid weekend delays and ensures your order arrives fresh.

💡 Note: This is our current policy while we ramp up operations and shipping volume. We’ll expand shipping days as our business grows!

🚚 Carriers & Services

We ship using USPS, UPS, and FedEx, depending on the product, destination, and the service you select at checkout.

📦 USPS Services:

  • USPS Ground Advantage – 2–5 days (affordable, great for jerky and sauces)

  • USPS Priority Mail – 1–3 days (ideal for perishable items)

  • USPS Priority Mail Express – Overnight/1–2 days (premium service)

🚚 UPS Services:

  • UPS Ground – Reliable, trackable service with day-definite delivery

  • UPS 2nd Day Air / Next Day Air – Fast delivery for high-priority orders

✈️ FedEx Services:

  • FedEx Home Delivery – Residential delivery, typically 1–5 business days

  • FedEx Express Saver / 2Day / Overnight – Available for urgent perishable shipments

Shipping rates are calculated at checkout using real-time carrier pricing based on weight, box size, and destination.

🌎 Shipping Area

We currently ship within the following states:

  • Illinois

  • Indiana

  • Missouri

  • Wisconsin

Orders placed for delivery outside of these states will not be processed at this time.

📦 As we grow, we plan to expand our shipping coverage to additional states. Stay tuned!

🏬 Local Pickup – Jacksonville, IL

We offer free local pickup at our facility in Jacksonville, Illinois.

  • Select “Local Pickup” at checkout

  • You’ll receive a confirmation email with pickup instructions

  • Pickup Hours:

    • Monday–Friday: 7:00 AM – 5:00 PM

    • Saturday: 8:00 AM – 12:00 PM

📬 Processing Time

All orders are packed with care at our facility in Jacksonville, Illinois.

  • Orders are processed within 1 business day

  • Orders placed Monday–Wednesday ship the next morning

  • You’ll receive a tracking number via email once your order ships

📦 Packaging & Temperature Control

We take pride in ensuring your products arrive fresh, safe, and ready to enjoy.

  • Orders are shipped in durable corrugated boxes designed to protect your items in transit.

  • For temperature-sensitive products (like meats and sauces), we include gel packs to maintain freshness during the shipping window.

  • Our packaging is tested to keep items cool during transit times aligned with our Monday–Wednesday shipping schedule.

  • We do not currently offer refrigerated or frozen shipping, but our packaging system is optimized for short-duration ground and express delivery.

🧊 Please refrigerate or freeze your products upon arrival.

📩 Shipping Confirmation & Tracking

Once your order is shipped, you'll receive:

  • An email with your tracking number

  • A link to track your package in real-time

If you have any questions about your shipment, email us at
📧 [email protected]

❤️ Our Promise

At Jones Meat & Locker, we care deeply about quality, freshness, and your satisfaction.
If something doesn’t arrive right, let us know — we’ll make it right.